Privacy policy

Last update: January 9, 2025

Webmural's Privacy Policy describes the privacy practices of our services and software (as described in our General Terms of Use) and anywhere we display or mention this policy.

What does this privacy policy cover?

This privacy policy describes how Webmural (“we”, “our”, or “us”) processes your personal information in connection with your use of our websites, web services, services and software, such as Webmural, and other products or services provided through those services. This also applies whenever we display or refer to this policy on our website or elsewhere.

What information is collected about me?

We collect different information depending on how you interact with our services. This includes the following categories of data:

1. Identifiers and contact information:

• Name
• Email address
• Phone number
• Physical address
• Country of residence

2. Commercial and transactional information:

• Payment/billing information (if the app or website requires payment)
• Acquired licenses
• Information on the right to preferential versions of programs (for example, for students and teachers)
• The content of your communications with us through customer support or other channels (phone calls, chats, emails)

3. Professional, educational and other demographic information:

• Date of birth
• Company or educational institution
• Position, profession, job function
• Company information (if provided), including size, industry, etc.

4. Analytics and other information about network activity:

• IP-address
• Browser type
• Mobile device identifier
• Browser extensions that are connected to your Webmural account

5. Displayed and generated information:

We may generate information based on the data we collect or combine it with information from third parties to improve our offerings and detect possible fraudulent activity.

6. Information on the use of Webmural:

• IP-address, device type, browser settings, version and language
• The page that brought you to Webmural
• Search terms entered into a search engine that brought you to our website
• Interacting with Webmural (how you use our platform)

How do we use the information we collect?

We use your information to:

1. Administration of your account:
   • Register on Webmural and create your profile
   • Providing access to platform functions
   • Send necessary notifications (for example, to confirm registration or recover a password)
2. Transaction processing:
   • Processing payments for products or services you request
   • Administration of payments for designers through the platform
3. Improving the user experience:
   • Learning how you use Webmural to customize the interface to your needs
   • Analytics of interaction with the platform to improve our services
4. Marketing and communication:
   • Sending you promotional offers, news, product and service updates
   • Advertising campaigns using information about your interests on the platform (if you have consented to this)
5. Ensuring security:
   • Detecting and preventing fraud or illegal activities
   • Responding to complaints, security investigations, or breaches

Disclosure to third parties

We may share your data with the following categories of persons:

1. Internal companies of the Webmural group: to manage the platform and improve our services.
2. Third parties: to fulfill your requests, e.g. partner companies for payment processing, advertising partners for advertising campaigns.
3. Legislative bodies and law enforcement agenciesWhen necessary to comply with the law or in the event of an investigation.

We only share your personal information with third parties with whom we have appropriate confidentiality and data protection agreements.

Protecting and storing your data

We use a variety of technical and administrative measures to ensure the security of your data, among other things:

• Data encryption: to protect data during its transmission over the Internet.
• Two-factor authentication: for additional protection of your account.
• Employee privacy: our employees are obliged to adhere to high standards of confidentiality.

Transferring data across borders

Webmural transfers your data to other countries where we or our partners operate. We ensure that such transfers are adequately protected using standard contractual clauses.

Your rights regarding personal information

1. Right of access: You have the right to request access to your personal data that we process.
2. Right to rectification: You have the right to request correction of your data if it is incomplete or inaccurate.
3. Right to delete: You can request the deletion of your personal data if we no longer have a legitimate reason to store it.
4. Right to restrict processing: You have the right to restrict the processing of your data in certain cases.

International data transfers

We transfer your data to countries where Webmural and our partners operate. We use standard contractual clauses to protect your data during international transfers.

Changes to the privacy policy

We may update this privacy policy to reflect new technologies or legal requirements. All changes will be effective when the updated policy is posted on our website.

Contacts

If you have any questions or concerns about our privacy policy, please contact us through the contact information provided on the Webmural website.